Shipping and Returns
How much does shipping cost?
Shipping rates vary based on the current shipping rates via USPS and UPS.
How do I check my shipping status?
You will receive a tracking number once your item is shipped. Understand that once the order leaves our possession, we have no control on how long it takes to be delivered. Please consider busy seasons and holidays.
Something is wrong with my order. What do I do?
Each item is hand crafted. There will be minor imperfections. We try our best to only send out the best quality. We do not offer refunds or exchanges. If there is an issue, please reach out via email at craftculturebytonya@gmail.com and we will do our best to address any concerns.